We don’t get asked for returns very often (woohoo!) - but when we do, we’ve got one of the most generous guarantees in the galaxy.
Shopping for skincare or deodorant online can feel like a gamble. You read the rave reviews, fall for the promise, but when it lands on your skin… meh. Odour breakthrough. Breakouts. Dryness. A reaction. Or it just doesn’t feel like “you.”
Normally that means another sad bottle banished to the back of the bathroom cupboard. Money down the drain. Literally.
Not with Woohoo. We’ve thought long and hard about how to make sure you’re always happy - ecstatic, even!
Safety first: While we want you to give Woohoo a fair go, your skin’s health is the priority. If you experience irritation, please pause use immediately and reach out. You don't need to wait 90 days to make a claim if the product isn't the right fit for your skin.
A heap of our products are available in sample sizes and packs. They’re not just cute minis (although, c’mon, they are adorable 🥰). They’re generous 2+ week testers so you can try before you go all-in on a full size.
We want you so happy with your Woohoo that you’re shouting from the rooftops. But if it’s not love? That’s OK.
*First-time products and guarantee claims are covered (up to 2 returns per household per year). Exclusions note: Samples and Factory 2nds are eligible for Guarantee claims via store credit but are not physically returnable.
Even if it’s been 90 days and your bottle’s been used, you’re still covered under our guarantees.
Just contact us and we’ll look after you.
No fuss. No hard feelings. Just smooth sailing back to happy skin.
We get it - skin has a mind of its own sometimes. That’s why Woohoo is designed to be worry-free. 💜
